-GENERAL SHOP POLICIES-

Estimates are based on a shop rate of $120.00 an hour plus cost of parts & materials.  Regarding repairs, while we try to quote estimates as accurate as possible, variables such as unforeseen measures, hidden damage & availability of parts can affect the final amount due.  If you have an absolute maximum budget please make that clear at the time of evaluation.  All installed parts, custom made or factory, are in raw brass finish unless otherwise specified or requested. 

All individual price quotes are only valid for 30 days from the time given, prior to the instrument being tendered for work to begin.  Special orders are to be paid in full at the time of order, including sub-contracted services.  Prices are subject to change without notice.  Any quoted estimate over $200.00 may require a deposit at the time instrument is tendered for service.  Deposits paid on ordered parts or sub-contracted services are NOT refundable.

ABANDONED EQUIPMENT

Instruments/equipment left at the shop for work or sale need to be picked up within 30 days of notice that: 1. Work has been completed 2. Consignment contract has been cancelled or 3. Where proposed work to be done has been declined either by the customer or by our shop. Circumstances for declination of work can include but are not limited to, estimates that exceed a given budget or value of the instrument, (ie: “totaled”) or where the shop has declined job due to feeling instrument cannot be reasonably expected to be returned to full working condition.

Instruments/equipment left beyond 30 days are subject to storage fees of $10.00 per month per instrument unless other terms are mutually agreed upon in writing due to extenuating circumstances. If instrument is picked up after a storage fee balance has accrued it must be paid in-full, in addition to any balance due for repairs, before instrument can be released back to owner. After 90 days A minor Tune Up LLC has the legal right to retain ownership of the abandoned instrument(s) in lieu of any unpaid balance due in accordance with local “Mechanics Lien Laws”. Abandoned Instruments will either be disposed of, sold or scrapped for parts.

INSTRUMENT PURCHASE POLICY

Unless otherwise agreed upon in advance in writing, ALL SALES ARE FINAL on instruments. If you are truly not satisfied with the instrument we can re-sell it on consignment for you & offer a reduced sellers fee.

We do offer trial periods. If one is granted, it is for no longer than 7 days (weekends included) starting the day it is delivered to you. The instrument and any applicable shipping charges must be paid in-full prior to releasing instrument for said trial period. At or before the end of said trial we must be notified of intent to return. The instrument must then be either returned to the shop in person or scanned into the carrier for return shipment by noon of the 8th day, otherwise the instrument is considered sold & is no longer returnable. If you do decide to return the instrument after trying it out, we will refund your credit card on file minus original freight charges in addition to a 4% fee (for credit card processing costs) once the instrument is received back safely and verified to be in satisfactory condition.

Customer is responsible for all applicable shipping charges necessary to fulfill any trial as well as compensation for any damage, should it occur, while in your possession or during return transit back to our shop.

If you wish to have an instrument reserved on "hold" while you make arrangements for purchase a $200.00 deposit is required. Once the deposit is paid the instrument will be reserved for a period of 7 (seven) days including weekends unless other arrangements are agreed upon in advance (ex: if you pay the deposit on a Monday, before midnight Tuesday it ends the following Monday at 12:01Am). Once the sale is settled the deposit will be applied to the price of the instrument. If the sale is not finalized before the reservation expires, or if new terms are not agreed upon, we reserve the right to retain the deposit. Retained deposits can still be applied towards the sale of said instrument at any point as long as it is still available for sale however, once the instrument is sold to another buyer the deposit is forfeited.